Privacy Policy

Site Privacy Statement

Use and disclosure of health information includes using the information to provide treatment to the individual, to make payments for such treatment, and to conduct ongoing quality improvement activities. Our use and disclosure of an individual's personal information (including health information) is limited as required by state and federal law. We do not sell or rent personal information about visitors to the Site.

Legal authorities:
Canada - Health Information Act
USA - Health Insurance Portability and Accountability Act

Revisions to the Privacy Statement

Information Collection, Use, and Sharing 

We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information that you choose to share with us, but we do not sell, rent, or disclose your personal information to third parties, except as necessary to provide requested services or as required by law. 

We respect your privacy choices, especially concerning the sharing of your personal information. Any information you provide through opt-in consent will not be shared with third parties for marketing or promotional purposes. 

We are committed to exercising discretion and discretion when it comes to sharing any personal details with external entities 

Emails, voice messages, and SMS text messaging

Perpetual Health may use a third-party vendor to help us manage some of our email and voice/text messaging communications with you. While we do supply these vendors with email addresses or mobile telephone numbers of those we wish for them to contact, your email address or mobile telephone number is never used for any purpose other than to communicate with you on our behalf. 

Perpetual Health never shares any information, other than your email address or telephone number, with our third-party email and voice/text messaging vendors, which may only share this information with its authorized subcontractors.

At any time, and even if you have expressly given us permission to send voice/text messages to you, you may communicate your desire not to receive additional voice/text messages by following the stop or opt-out instructions in the voice or text message, by adjusting your settings on Janeapp, or by contacting us.

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

Security 

We use technical, administrative and physical security measures to protect your personal information from unauthorized access, disclosure, use or changes.

Cookies 

We use “cookies” on this site. A cookie is a piece of data stored on a site visitors' hard drive to improve your access and functionality to our site.  Faster loading times, convenience, and trouble shooting.

Every browser also has the capability to control how they handle cookies as well.

Google Chrome, Mozilla Firefox, Microsoft Edge  

Links 

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage you our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Social media

Our Site includes Social Media Features ie. The Instagram button. These Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing them.

Credit card transactions

If you provide us with your credit card number for payments, we will treat your credit card number in a secure manner.

Questions, complaints, and contacts

If you have any questions about this Privacy Statement and/or our policies and practices concerning the Site feel free to contact us via email: info@perpetualhealthclinics.com or by calling/texting 587-701-7711.